Last Updated: August 28th, 2017
Please read this entire Policy before using or submitting information to any of the Sites. By using any of the Sites, you are deemed to agree to the terms of this Policy, so please do not use any of the Sites if you do not agree with these terms.
We may update this Policy at any time. Any changes to the Policy will become effective upon the date of our posting of the revised Policy on the Sites. If you visit any of the Sites following the effective date of the revised Policy, you will be deemed to have accepted the Policy’s updated terms.
Information We Collect
Information You Submit
In general, we have designed the Sites to minimize the amount of personal information collected and request only the information that is required to ensure that visitors can effectively participate in our activities and events. On the Sites, you may be able to enter contests, subscribe to services or otherwise respond to certain offers and opportunities. In order to accomplish this, it may be necessary for you to voluntarily provide some of the following types of personally identifiable information: name, address, e-mail address, date of birth, telephone number, fax number, and information about your interests and use of various products, programs and services.
The Sites also may collect information from your computer or other access device when you visit the Sites. This may be done through different types of tracking technologies, including “cookies.” A “cookie” is a small text file that a website can place on your computer’s hard drive in order, for example, to collect information about your activities on the site, to track your preferences and selections, or to show you advertisements based on your interests, such as banner ads relating to Chattem products and services. Cookies may be placed on your computer by Chattem (a “first-party cookie”) or by another company or advertiser that Chattem engages to provide services or advertising on the Sites (a “third-party cookie”). It is possible that these cookies could be used in combination with other information to identify you.
Information stored in first-party cookies associated with a Chattem Site will be transmitted back to us. Information stored in third-party cookies may be transmitted to the party placing the cookie, so that they can deliver to you messages and advertisements based on your interests as you browse the Internet. You may be able to opt-out of third-parties using cookies to deliver interest-based advertising to you by visiting www.aboutads.info/choices/. With most Internet browsers, you can also erase cookies from your computer’s hard drive, block all cookies, block specific kinds of cookies, or even receive a warning before a cookie is placed on your system. (Please refer to your browser instructions or help button to learn more about cookies.) You should be aware, however, that cookies might be necessary to provide you with certain features (e.g., customized delivery of information) available on Chattem Sites.
Certain web browsers and other programs may be used to signal your preferences to Chattem about how or whether Chattem or third parties may collect information about your online activities through cookies and other tracking technologies. Currently, Chattem does not respond to such “Do-Not-Track” signals.
Web Logs, Pixel Tags, Social Plugins, Google Analytics
Web Logs: We may automatically collect and store web log information (a log regarding use of the Sites) relating to your computer and your visit, such as the name of the domain and host from which you access the Internet; the Internet address of the website from which you linked to a Chattem Site; the date and time you accessed a Chattem Site, how long you spent on the Site and which pages you visited; your computer's operating system and browser software; and your Internet protocol (IP) address.
Pixel Tags: We also may track your usage of the Sites through pixel tags (also called clear gifs or web beacons). A pixel tag is a tiny graphic on a web page which sends the website server information (such as the IP address and browser type) related to the website visitor's computer. Pixel tags may be placed on online advertisements that bring people to a Chattem Site and on different pages of our sites, so that we can learn, for example, how many times a page is opened and what specific types of information our Site users have consulted.
[Social Plugins: In addition, we may use social plugins (e.g., the Facebook “Like” button) to enable you to easily share information with others. When you visit one of our Sites, the operator of the social plugin may be able to place a cookie on your computer, enabling that operator to recognize individuals who have previously visited the Site. If you are logged into the associated social media website (e.g., Facebook) while browsing on our Site, the social plugin allows that social media website to learn that you have visited our Site. The social plugin may also allow the social media website to share information about your activities on our Site with other users of the social media website. For more information about the information shared via a particular social media plugin, you should refer to that social media website’s privacy statement.]
How We Use Information
We may use the information that we collect about you for any or all of the following purposes:
1. Responding to Requests. To respond to your requests, such as to answer your questions sent through the “Contact Us” form on the Sites.
2. Providing Information. To provide you with information regarding Chattem products, resources or services that may be available to you.
3. Communications with You. If you join our mailing list or otherwise provide your contact information to us, we may we may use that information to communicate directly with you, such as to respond to your inquiries; to inform you when you have won one of our contests, or to offer you additional information about our products, programs, services, promotions or offers that we believe may be of interest to you.. You may opt out of receiving any of our commercial communications, as described in those communications.
4. Chattem Business Purposes. We use information we collect from you for our internal business purposes, such as to help us improve the Sites, including by requesting feedback from you, and for related purposes such as data analysis, audits, enhancing the Sites, and identifying usage trends.
Certain information we receive online may on occasion be combined with our other records to enhance our ability to market those products or services we believe may be of interest to you.
When and To Whom We May Disclose Information
We may disclose the information we collect from you to companies affiliated with Chattem, such as Sanofi-aventis U.S. LLC and Sanofi US Services Inc., and also, in limited circumstances as described below, to certain unaffiliated third parties. We do not share personal information collected from users of our Sites with unaffiliated third parties for their own marketing purposes.
A. Third Party Service Providers. We may share information collected from Site users with unaffiliated third parties who provide us with services, such as the designer of the Site and others who assist us with technology, data analysis, or similar services. We may, for example, share your e-mail address with a social media website so that we may offer you information about Chattem on or through such other websites.
B. Acquirers or Assignees. In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Chattem or its assets, we may transfer any and all information that we collect from Site users to the acquiring party or assignee.
C. Entities Entitled Under Law. We may disclose information collected from Site users in the following circumstances: (i) when required by applicable law, including laws outside your country of residence; (ii) to comply with legal process (iii) to respond to requests from public and government authorities; (iv) to enforce the terms and conditions for use of the Sites, including this Policy; (v) to protect and defend our rights and property; (vi) to protect the interests of Chattem or others; and (vii) to permit us to pursue available remedies or limit the damages that we may sustain. We have no obligation to notify you of such disclosures, except as required by applicable law.
How We Secure Information
We take reasonable measures to safeguard against unauthorized disclosures of information collected from Site users. We cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Policy. We have, however, put in place appropriate physical, electronic and administrative safeguards to help prevent the unauthorized access and use of the information we collect online.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. Chattem encourages parents to supervise their children’s use of the Internet.
International Transfers of Information
By using the Sites, you are deemed to understand and unambiguously consent to the collection and processing of your personal information in the United States, with the awareness that the laws of the United States may not provide as much protection for personal information as the laws of certain other countries or territories.
Consumer Affairs Department
P.O. Box 2219
Chattanooga, TN 37409-021902139
Welcome and thank you for visiting this website, which is owned and operated by Chattem, Inc. ("Chattem"). Chattem maintains this website as a service to those in the internet community who are interested in its products, and it is intended to be informative, useful and fun. Access to and use of this website are subject to and governed by the terms and conditions set forth in it and all applicable laws. Chattem may revise these terms and conditions from time to time, without notice, by updating this posting. Please use the Contact Us link if you have any questions, comments, or concerns regarding this website.
The following are terms and conditions that apply to your use of this website. BY USING THIS WEBSITE OR DOWNLOADING MATERIALS FROM THIS WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH BELOW AS IF YOU HAD FORMALLY SIGNED AND AGREED TO THEM IN WRITING. If you do not agree with any of these terms or conditions, please do not use this website.
Unless otherwise specified, this website is for your personal and noncommercial use.
Except as expressly authorized in writing by Chattem, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from such materials or content.
You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Chattem and its affiliates without express written permission.
You may not use any metatags or any other hidden text utilizing Chattem's name or trademarks without the prior written permission of Chattem.
You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the website solely for your own noncommercial use. Any other use of materials on this website, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this website, without prior written permission of Chattem is strictly prohibited.
Harassment in any manner or form on the website, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Chattem employee, host, or representative or other members or visitors on the website is prohibited.
You may not upload to, distribute, or otherwise publish through the website any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the website or use the web.
You acknowledge and agree that all content and material on this website ("Contents"), including, but not limited to, text and images, is protected by copyrights, trademarks, service marks, patents, trade secrets or other intellectual property rights and laws. The Contents are owned by Chattem, its affiliates, or other third parties from whom Chattem has licensed certain legal rights. All product names, whether or not appearing in large print or with the trademark symbol are trademarks of Chattem, its affiliates, related companies or its licensors or joint venture partners. Any use of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may violate without limitation, copyright law, trademark law, the law of privacy and publicity, and communications regulations statutes.
Disclaimer of Warranties
YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THIS WEBSITE AND THE INFORMATION IT CONTAINS IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHATTEM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, OR ARISING FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE. CHATTEM DOES NOT MAKE ANY WARRANTY OR REPRESENTATION THAT THIS WEBSITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR THAT THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, COMPLETE, SECURE, ERROR OR VIRUS FREE, OR THAT DEFECTS TO THIS WEBSITE, IF ANY, WILL BE CORRECTED. NOR DOES CHATTEM MAKE ANY WARRANTY OR REPRESENTATION REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEBSITE, THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THIS WEBSITE OR THE QUALITY OF ANY PRODUCTS, SERVICES, WEBSITES, INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THIS WEBSITE OR AS A RESULT OF THIS WEBSITE.
Limitations of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES SHALL CHATTEM, ITS AFFILIATES OR THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, USE, DATA, GOODWILL OR OTHER INTANGIBLES ARISING OUT OF, OR INABILITY TO USE, THIS WEBSITE OR THE INFORMATION IT CONTAINS. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON LAW OR IN EQUITY, OR WHETHER ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY OR BASIS EVEN IF CHATTEM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF ANY OF THE ABOVE LIMITATIONS ARE VOID OR UNENFORCEABLE UNDER GOVERNING LAW, CHATTEM'S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
Upon a request by Chattem, you agree to defend, indemnify and hold harmless Chattem and its affiliates and their directors, officers, employees and agents against any claims, demands, actions, damages or other liabilities, including expenses and attorney's fees, that arise from your use of this website. Chattem reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Chattem in asserting any available defenses.
Health Information Disclaimer; Use of Products
Any medical or health related information provided in this website is provided for educational purposes only and is not intended to constitute medical advice or replace discussions with a healthcare provider. You should not use the Contents of this website for diagnosing a health or fitness problem or disease, but should always consult a physician or medical advisor. All Chattem products should be used as directed in accordance with instructions provided on the packaging of the product. Before using any medication, read all label information and keep the carton. It contains important information.
Links to Other Websites
Chattem controls and operates this website from the company's headquarters in Chattanooga, Tennessee. As a result, Chattem makes no representation that materials on this website are appropriate or available for use in locations outside the United States. Each claim or statement about effectiveness of Chattem products and/or each claim or statement comparing the effectiveness of Chattem products to the effectiveness of other products is expressly limited to the United States unless otherwise specified in the website. Accessing this website from territories where its content is illegal is prohibited. Those who choose to access this website from outside the United States do so on their own initiative and are responsible for compliance with all applicable local laws.
Use of Communications and User Submissions
Any communications or information you transmit to this website by electronic mail or otherwise to Chattem shall be treated as non-confidential and non-proprietary. Although we welcome your comments and feedback with respect to this website or any of our products, we are not seeking and do not review any unsolicited ideas, suggestions or materials related to the development, design, manufacture or marketing of our products or the conduct of our business. This policy is intended to avoid confusion about the ownership of new ideas and concepts and to help protect you. By sending us any proposed ideas or other such information, you agree to transfer to Chattem all of your rights and interests in such proposed intellectual property, ideas and information. You further agree that any ideas, concepts or know-how that you or individuals acting on your behalf provide to Chattem can be used, reproduced, transmitted, disclosed or published by Chattem or its affiliates without restriction or compensation.
Other Terms and Conditions
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Links to Web sites that are not under the control of Chattem are provided for convenience of reference only and are not intended as an endorsement by Chattem of the organization or a warranty of any type regarding the information on the Web site. Chattem does not and cannot review all communications and materials posted or uploaded to other Web sites and is not responsible for the content of these communications and materials.
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